offer different packages of TV services
and Internet access. If you purchase full digital service
or our Compton Advantage package,
you'll get a price which gives you significant overall
I only want to pay for a few channels. Can I pick only the
ones I want?
Generally, yes. Many of the new
digital channels we've
added can be subscribed to individually.
However, some channels can only be purchased in a package with
other channels. This is dictated by the channels
themselves and is out of our control.
I don't want digital cable. Do I have to have it?
There is no requirement to
get digital cable.
Will I be able to order WWE pay-per-view events, boxing matches
and other special broadcasts?
Yes. If an event is offered through
Viewer's Choice, we'll be carrying it.
Can I get on-demand content?
Yes. Currently, Compton offers The Movie Network OnDemand,
TMN Encore OnDemand, Global on Demand,
Family on Demand, YTV on Demand,
Treehouse on Demand, Super Channel on
Demand, Speed on Demand, Anime on Demand and WWE
Classics On Demand. We also
offer a variety of Hollywood movies,
family programming and adult
selections on a pay-per-view and/or
free basis. Our competition
will never offer this.
Can I get
Compton currently offers nearly 90 HDTV
channels and this number is growing
all the time. Please note that
getting an HDTV terminal or an HDTV
doesn't automatically make all your
channels high definition. The
channel must be broadcast in HD to
see the increase in quality.
10. What will a satellite dish
When shopping for a dish, take into
consideration the cost of equipment, installation and
programming. Many retailers only advertise one of these three
components - the price is usually higher than what is advertised
and, in many cases, there is a long-term commitment to
programming costs. Add up the total costs of the satellite dish,
then compare to your cable cost. You will be pleasantly
surprised that cable costs considerably less and we don't try to
trick you with reams of small print.
11. Can I hook up more than one TV?
With satellite, if you wish to watch the same
programs on multiple TVs, the answer is yes, after you run new
wires back to your satellite receiver. If you want to keep the
ability to watch different programs simultaneously on multiple
TVs, you will require additional equipment from your satellite
dealer. This may cost several hundred dollars per TV set, over
and above the original costs of the satellite dish. In
addition, you may have to pay a multi-receiver fee.
With Compton’s service, multiple outlets are free of monthly
12. What if I relocate?
Some DTH companies will install a new dish for
free at your new location. However, depending on the
supplier, you may have to dismantle the satellite equipment and
install it all over again at your new location. Keep in
mind that by-laws in some multi-dwelling units might prohibit
you from installing satellite equipment.
13. What if I have problems with my satellite
dish or associated equipment?
Unlike cable, you own your satellite components
and are responsible for any necessary repairs or service
contracts (depending on the provider). Again, this will be an additional cost to consider.
Who will be responsible for the repairs? Does your dealer offer
service on equipment? Or is it the responsibility of the
installer or programmer? Are they available to take service
calls 24 hours per day? And how much do they charge for service
Are you prepared to live with interruptions to
your TV service that may take more than 24 hours to fix? Compton
Communications offers you one-stop complete solutions to your
questions at no cost!
14. Is my investment protected with future
Technology is advancing at a dramatic pace. As in
the personal computer industry, changes in communications
technology can make your equipment obsolete very quickly. With a
satellite dish, you foot the bill to replace the outdated
components. The initial investment in satellite equipment may
just be the start of your financial headaches. Your cable
company is constantly making technology improvements to ensure a
consistent quality of picture and sound. You don't have to worry
about it - your cable company takes care of these improvements
Cable has many advantages over satellite in
technology - most notably in bandwidth. You can think of
bandwidth as the amount of information that can pass to you from
your connection to your provider. Cable has the capability
to offer a true video on demand (VOD) system - satellite does
not. Compton Communications
has already launched a variety of
VOD content and we're adding more
all the time.
15. What do I need to know about satellite
Satellite technology is a
"line-of-sight" transmission and the delicately
aligned dish must be able to accurately "see" the
broadcasting satellite. You may have to hire a site evaluator,
at an additional cost to ensure you have a line-of-sight
transmission. Your neighbor's house, a favorite tree, or any
other obstruction, may restrict the location of your satellite
16. Will weather affect my reception?
Yes, weather such as rain, snow and ice storms
can black out your signal. If your dish is installed improperly,
these outages are more likely to occur. Wouldn't that make your Super Bowl Sunday?
Compton receives all television
signals via fibre optic cable,
meaning weather interference is not
17. Will I receive all the channels that I
receive on cable?
You will not be able to receive local channels
such as CHEX Durham or Rogers TV Durham that
provide you with local news, weather and sports. You may need an
antenna, which is not included in the cost of the dish, to
receive local channels. Cable provides you with all your local
channels, plus many more.
Canadian satellite television distributors can
only provide the same channels as those found on cable. We are
all licensed under the CRTC and can only provide stations
approved by the CRTC for broadcast in Canada.
The satellite television companies like to brag
about their 400-channel lineups, but take a close look at what
they're offering. Eliminate duplication, channels you'll never
watch and channels broadcasting in languages you don't
understand and the lineup is very comparable to that found on
cable. A significant portion of the satellite channel
lineup is dedicated to "timeshifter" channels -
stations from other time zones that allow you to watch
programming at different times. This is an attractive
feature, but most network programming is only broadcast in two
time zones - Eastern and Pacific. That means that you
might have 4 channels showing the same program at once, and then
4 channels showing the same program again three hours
later. Sounds nice, but it really makes their marketing
18. Can I get high speed Internet
19. And what about my community?
As both a long-time provider of your cable
service and a responsible member of your community, Compton
Communications is proud to do more than provide quality service
to our neighbours. We invest in our community, through community
channels and our support of local charities and organizations.
We sponsor many events and support many sports teams from youth
hockey to seniors' lawn bowling. When's the last time Shaw
Direct or Bell TV put a hockey jersey on your child's back?
20. What's this about
satellite being all-digital?
The word "digital" is becoming a
favourite tool of marketers to try to make their products sound
more modern and technologically-advanced. The satellite
companies are particularly keen to use this against cable
companies by making the inference that cable signals are
inferior because some are analog. They want you to think
that if something is transmitted digitally, then it's the best
it possibly can be.
This is misleading, at best. What they
don't tell you about digital quality is that it's dependent on
the overall bandwidth available on each transponder of their
satellites. The more channels squeezed onto one
transponder, the lower the corresponding quality of each
channel. That's why you'll frequently see
"compression artifacts" on many satellite channels,
especially during sports programming. That's why we're
extremely proud of both our analog and digital lineup - for
picture quality, we'll put them up against anything the
satellite companies offer.
However, in the interest of pleasing everyone,
our entire lineup is available in
Don't get us wrong, competition and consumer
choice are a good thing. But don't be swayed by the
marketing campaigns used by our competitors. We're a small
company without the hundreds of millions of dollars to spend on
advertising like our competitors, so you may not have heard our
message as clearly. If you're thinking of switching, give
us a call and make sure you're fully informed before you commit
to satellite technology.