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I am ashamed to say
we were seduced by the promises of
bigger, better, faster. Lured into
the web of the Giant Mother of all
phone companies. In days we realized
what a terrible mistake we had made.
It was confusing, temperamental,
expensive, and unreliable.
The honeymoon was now
officially over when we tried to
cancel our service. We were hit with
multiple penalties, inflated bills
and conflicting punishments with
every phone call. We were so
exasperated and angry. All we wanted
to do was go back to our local cable
company. After all we had excellent
service there and at better prices.
I called up Compton
and a young lady named Lindsey
welcomed us back. She was
sympathetic and caring making the
transition as smooth as possible.
This horrible experience has made us
realize how important it is to us to
be served by a local company serving
our community. To actually call and
speak to a real human whose job it
is to serve YOU! I can't tell you
how good it feels to finally be free
even with their outrageous penalties
and to be home again with Compton.
M and J, Port
Perry
Please pass on my appreciation for
the excellent service over the phone
I received today from Dave. In fact
I have always received excellent
service from Compton whenever I have
had a problem. This certainly was
not the case when I previously was
with Bell. That is why I made the
change to Compton.
Brien Grundy, Uxbridge
I just wanted to send
off a note to let you folks know how
much I appreciate your friendly,
efficient service.
Your products and
services are without parallel in
reliability and value, and it is
always a pleasure dealing with your
team.
Keep up the great
work, and wishing you continued
success and prosperity.
A very loyal
customer….
Bruce Lovdal,
Uxbridge
We
would like to express our
appreciation for the excellent
services provided by Compton since
moving to this area over 7 years
ago. Our requests for cable TV
service, Internet service and TV
service upgrades have all been
handled promptly and efficiently.
Most recently, Nicole and Brook gave
us excellent service relative to TV
service upgrades. It has been a
pleasure to be able to call and talk
directly to polite, knowledgeable
people rather than press buttons and
wait a long time or leave messages.
Bob and Ann Finch, Port Perry
Just
to let you know that we are
pleased with our Compton
changeover and the service you
provide. Also, a note of praise
to Andrew who came to set up our
Internet and phone. He was
polite, patient and
knowledgeable.
Steve and
Carole Demorest, Port Perry
I
recently switched over to
Compton home phone service from
Bell and thought that I would
send a note to thank your
implementation and service
departments for the outstanding
service that I received. I have
been a Compton cable subscriber
for many years and have been
very satisfied with the service
during that time. I decided to
drop you a line to say how
pleased I have been with the
level of service over the years
and in particular to thank the
technicians that were on site as
well as those back in the office
for making the switch over in
phone service so painless.
This work to me was above and
beyond the call of duty, and I
would like to thank everyone
that worked on my installations
on both dates, Jan 31st
and March 11th 2008.
Please keep up the good work. It
is gratifying to know that there
are companies out there that not
only know how to recite the good
service mantra, but actually
know how to deliver on it.
Holly Barkwell-Holland, Uxbridge
We are most
impressed with the excellent
service we have received from
Compton since we moved to Port
Perry almost 4 years ago. Each
time we have any dealings with
your company, we come away
pleased. This time we thought
we’d let you know in writing.
Staff at all levels is to be
complimented on their
outstanding customer service;
the people who answer the
phones, the technicians who help
with specific problems and the
installers. All of them are
knowledgeable, friendly and
efficient.
As a result of
our confidence in your company
we recently added Compton Home
Phone to our cable/internet
service. The transfer went
without a hitch. Lindsey
answered all our questions ahead
of time and Greg looked after
the installation. Two
things we really appreciate - a
live person answers your phones
and you come when you say you
will. Not many cable or
telephone companies can boast
that!
We wish you lots
of success in the future.
Jim and Judy
Pritchard, Port Perry
Thank you for your recent
foray into home telephony.
I could not be more pleased
with your service and 100%
reliability. A
week after we changed from
Bell, there was a
significant power
interruption to all of
Uxbridge. The phone worked
absolutely as normal
throughout this time - just
like Bell has in the past.
One of the most compelling
reasons for wanting a change
from Bell
was their unrelenting
insistence of their monthly
touch-tone charge of $2.80.
That was
the deal breaker for me,
despite Bell's incredibly
reliable service (Five
nines, I believe, is
the terminology used -
99.999% availability)
It didn't hurt that call and
number ID were included, as
well as call-waiting (which
I summarily ignore) and call
answer too. That's a
significant saving per month
for us over Bell's cost for
the same service.
I have not noticed any
appreciable difference in
the service between the two
carriers, and I heartily
recommend this Bell
replacement service.
Richard
Watson, Uxbridge
I just wanted to
say how pleased I am with my
recent switch from Bell to
Compton (phone, Internet and
TV). The excellent
installation and obvious pride
in workmanship done by your
technician (Andrew) was very
impressive. He did all
that was asked without any
problem, and was very
knowledgeable and courteous
throughout the installation.
So far, all 3 of my services
have worked flawlessly, and am
especially impressed with the
Internet speed. I would
highly recommend anybody
considering switching back to
cable to be a wise choice.
I am saving about $50 a month
for the same things I had with
Bell. Thanks again for a
job well done!
Wilf Penney,
Uxbridge |
