I am ashamed to say we were seduced by the promises of bigger, better, faster. Lured into the web of the Giant Mother of all phone companies. In days we realized what a terrible mistake we had made. It was confusing, temperamental, expensive, and unreliable.
The honeymoon was now officially over when we tried to cancel our service. We were hit with multiple penalties, inflated bills and conflicting punishments with every phone call. We were so exasperated and angry. All we wanted to do was go back to our local cable company. After all we had excellent service there and at better prices.
I called up Compton and a young lady named Lindsey welcomed us back. She was sympathetic and caring making the transition as smooth as possible. This horrible experience has made us realize how important it is to us to be served by a local company serving our community. To actually call and speak to a real human whose job it is to serve YOU! I can't tell you how good it feels to finally be free even with their outrageous penalties and to be home again with Compton.
M and J, Port Perry
Please pass on my appreciation for the excellent service over the phone I received today from Dave. In fact I have always received excellent service from Compton whenever I have had a problem. This certainly was not the case when I previously was with Bell. That is why I made the change to Compton.
Brien Grundy, Uxbridge
I just wanted to send off a note to let you folks know how much I appreciate your friendly, efficient service.
Your products and services are without parallel in reliability and value, and it is always a pleasure dealing with your team.
Keep up the great work, and wishing you continued success and prosperity.
A very loyal customer….
Bruce Lovdal, Uxbridge
We would like to express our appreciation for the excellent services provided by Compton since moving to this area over 7 years ago. Our requests for cable TV service, Internet service and TV service upgrades have all been handled promptly and efficiently. Most recently, Nicole and Brook gave us excellent service relative to TV service upgrades. It has been a pleasure to be able to call and talk directly to polite, knowledgeable people rather than press buttons and wait a long time or leave messages.
Bob and Ann Finch, Port Perry
Just to let you know that we are pleased with our Compton changeover and the service you provide. Also, a note of praise to Andrew who came to set up our Internet and phone. He was polite, patient and knowledgeable.
Steve and Carole Demorest, Port Perry