Name Of Charge
|
Amount
|
Description
|
| Connection Fee |
$ 25.00
|
One-time fee charged when you activate a new device or upgrade your device. |
| Bill Reprint Fee |
$ 15.00
|
Charged when you request a bill reprint from Customer Care. |
| Telephone Number Change Fee |
$ 35.00
|
Charged when you request to change your telephone number. |
| Restoral Fee/Account Processing Fee |
$ 35.00
|
Charged when your service is restored after being suspended for non-payment or when services are scheduled to be disconnected for non-payment and then a sufficient payment if made prior to being disconnected. |
| Returned Payment/Cheque Charge* |
$ 25.00
|
Charged when your preauthorized payment is denied or a cheque that you have sent to us has been returned, which could be due to NSF (Non-Sufficient Funds) in your account, ACL (Account Closed) or CNT (Cannot Trace). |
| Employee Pricing Fee |
$ 50.00
|
Applies if an eligible term contract customer moves to an Individually Paid Line with preferred employee pricing |
| Service Call Fee |
$ 49.99
|
Applies to residential service calls where a technician is required. |
| Install Fee |
$ 19.99
|
Charged for the reconnection of residential services when disconnected for nonpayment. |
|
|
|
