Toll Free: 1 (844) 985-8171

Share a Concern

For the fastest response:

Please contact us by phone Mon-Fri 8am-5pm @ 1 (844) 985-8171

Otherwise use the form below to share your concern:

We will try to respond to concerns submitted online within 1 business day.





Here are a few other ways to share your concerns.
Office of the President
How do I reach the Office of the President?
Attn: Office of the President
333 Bloor St E 9th Floor
Toronto, ON M4W 1G9
Office of the Ombudsman
How do I reach the Office of the Ombudsman?
Attn: Office of the Ombudsman
333 Bloor St E 9th Floor
Toronto, ON M4W 1G9

Fax: 416 935-6304
Email: ombudsman@rci.rogers.com
For more information on the Office of the Ombudsman and what they can do for you check out the Office of the Ombudsman page.

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.


To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

For more information on our complaint-handling processes please visit https://www.compton.net/terms.