Share a Concern

For the fastest response:

Please contact us by phone Mon-Fri 8am-5pm @ 1 (844) 985-8171

Otherwise use the form below to share your concern:

We will try to respond to concerns submitted online within 1 business day.

Account Number: (6-digit)

First Name:

Last Name:

How would you prefer to be contacted by?

Phone

No Follow-Up Required

Email Address:

Phone Number:

What service does your concern or issue involve:

Please share your concern or issue with us
(Don't include any personal information like your drivers licence number, or any banking information.

Here are a few other ways to share your concerns.

Office of the President

How do I reach the Office of the President?

Attn: Office of the President
333 Bloor St E 9th Floor
Toronto, ON M4W 1G9

Office of the Ombudsman

How do I reach the Office of the Ombudsman?

Attn: Office of the Ombudsman
333 Bloor St E 9th Floor
Toronto, ON M4W 1G9

Fax: 416 935-6304
Email: ombudsman@rci.rogers.com

For more information on the Office of the Ombudsman and what they can do for you check out the Office of the Ombudsman page.

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

For the fastest response:

Otherwise use the form below to share your concern:

Here are a few other ways to share your concerns.

For more information on our complaint-handling processes please visit https://www.compton.net/terms.