For the fastest response:Please contact us by phone Mon-Fri 8am-5pm @ 1 (844) 985-8171
Otherwise use the form below to share your concern:We will try to respond to concerns submitted online within 1 business day.
Here are a few other ways to share your concerns.
333 Bloor St E 9th Floor
Toronto, ON M4W 1G9
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.